The browsing experience of ending up at a distant site digital miles in content and location from the original search has a new name: wilfing (derived from the acronym of What Was I Looking For?). According to a YouGov survey commissioned by Moneysupermarket.com 33.7 million of us admit to the occasional wilf; almost a quarter of those surveyed said they spent 30% or more of their internet time wilfing - the equivalent of spending an entire working day every fortnight surfing the web without any real purpose. Here are some of the other findings:
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Shopping websites are the most likely destinations for wilfers
- Other popular pulls include news, music and travel websites
- The tendency to wilf is more prevalent among men than women
From the language and tone of the two articles I've read about this - 'epidemic', 'pointless', 'lured away from purposeful sites' - you'd think that browsing was a sickness not a pursuit obviously and quantifiably enjoyed by millions. I love roaming about the web, I often have my best ideas after finding something I didn't know I was looking for. The ability to connect from one thing to another and bounce between ideas and sites is one of the things I love most about the web. I will confess to the odd moment of headscratching as I try to work out what my primary purpose was, but it's not a big deal. Another thing that the survey and journalists seem to fail to take into account is the level to which we all multimedia multitask: it's quite common for me to browse, or Skype whilst taking a work call, a lot of the time I'll keep working on which ever email or documents I'm working on too. It doesn't mean that I'm not using my time gainfully, or in some way idling away my employers time. The articles' attempts to draw hard lines between using the web for work or using it for leisure is horribly out of tempo with users' media consumption and the reality of their working lives. It's by virtue of the web that I manage to get any life admin done at all; noone in my family would have received a Christmas present from me this year was it not for my ability to look for and buy things online throughout the course of my working day. Ditto all other events which require gifting. I'll be interested to see the full survey when it's published on YouGov. Another thing that this survey brings to light is how hard websites need to work to earn the dwelltime of the user, either via good useability and service or interesting interactivity and features, given the number of potential pathways drawing our attention away.
Top Tech News: Two days per month wasted on aimless web surfing
Guardian: Wilfing on the web